Pentagon Story


 

On September 11, 2001, at 9:42am, a high jacked, Boeing 757, carrying over 9,000 gallons of jet fuel, rammed head long into the largest office building in the world. The Pentagon contains 6 million sq ft. of space, and over 17 miles of corridors. It was a small city of military staff, and civilians who serve our country, and much of the world as defenders of freedom. Flying 345 miles per hour, the plane plunged deep into the ring-like, wedge shaped structure of the building. The crashed killed 189 people and injured many more. Intense fire spread throughout the wedge. Millions of gallons of water from sprinklers and fire hoses filled all five floors. Smoke and soot poured across ceilings and through heating and air ducts to the rest of the Pentagon. Over 6 million sq ft. of the nerve center of our nation's defense system was damaged, but not defeated.

When the call came from Nancy Judd, director of Facilities Contracting at the Pentagon, ServiceMaster® Clean Disaster Restoration knew how to respond. Due to the serious nature and the special requirements of this catastrophe, ServiceMaster Recovery Management was brought in. As mobilization continued, a ServiceMaster Clean Disaster Restoration crew was placed on 2 hour stand by. With all air travel grounded, supervisors, crew chiefs, crew members, and supplies started driving to Washington D.C from as far as Detroit, Memphis, and Ft. Lauderdale. A fully equipped crew of 50 ServiceMaster Clean Professionals assembled at the Pentagon. A walk though was conducted to assess the damage. By mid-day, the first of two daily shifts, eventually numbering over 300 trained service technicians, from 64 offices, began working around the clock to mitigate damage and clean all surfaces under extraordinary circumstances. In less than 10 weeks, the last day shift completed the clean up and restoration of the Pentagon. ServiceMaster Clean's job was done and appreciated. Pentagon building manager, Darrel Digg, expressed his thanks to ServiceMaster Clean, "Cleaning the Pentagon is an understatement. What you did was put life back into the building. You made the Pentagon glow."

 

 

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